On-Line Help  

PLAN AHEAD: Our counseling and help desk departments will be closed Monday, JULY 4th! Happy celebrations and stay safe!

The online credit counseling course is made up of two parts:
  1. In Part I. you are asked to provide information on your financial situation and you receive an automated budget analysis and valuable information about your finances. This part takes about one hour to complete.
  2. When you are finished with Part I, you need to have a personalized interaction with one of our friendly credit counselors. This interaction can take place over a series of email exchanges, via on-line chat, or over the phone. You can choose how to interact with the counselor depending on how soon you need your certificate, how you prefer to communicate, and your budget.
Once you have completed Part 2, the counseling interaction, your Certificate of Credit Counseling will be issued.
Part I. of the course is FREE. The cost of Part II. depends of the level of service you select. We accept all major debit/credit cards, e-check payments, or using a payment code provided by your attorney. The cost of the second part of the course is:
  • $14.95 for Credit Counseling - EMail (Basic)
  • $24.95 for Credit Counseling - Chat Based (Plus)
  • $34.95 for Credit Counseling - Phone (Premium)
for single filers or married couples who filed jointly.
You can stop and continue the course as many times as you need to. Each time you log in, you will be directed to the page where you left off.
Any questions or comments will be answered within maximum one business day.
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