On-Line Help

PLAN AHEAD! Happy Thanksgiving! Our credit counseling department and Help Desk will be on break from 8 PM MST (10 PM EST) on Wednesday, 11/23 through Saturday, 11/26. We'll resume regular hours on Sunday, 11/27.

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I finished the course. How do I get my certificate?
Your certificate is issued immediately after you finish the credit counseling course.

If you are interacting with a counselor via chat or phone, your counselor will tell you that your certificate has been issued. If you are interacting over email, you will receive your certificate by email.

Your certificate is also available from our website by logging in, and going to MyAccount.