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FRIDAY AND SATURDAY, July 3rd and 4th: In observance of Independence Day we are closed for the rest of the day Friday starting 4pm PST and all day Saturday. Our counselors will be back to assist you Sunday, July 5th starting at 8am PST. Stay safe and happy holidays!

How Does the Phone Counselor Interaction Work?
After you complete Part I of the credit counseling course online, you can interact with a counselor via a telephone call.

The counseling is required to be personalized and substantive. For this reason, you can expect the phone call to take 15-30 minutes.

Frequently Asked Questions
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