Summit Financial Education: On-Line Help

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On-Line Help

Welcome! We are OPEN and fully operational. Our entire team is working remotely, sometimes with kids home from school, sometimes with happy pets that love the company! We don't anticipate any delays, but should you experience any please bear with us, as as we are doing our best during these challenging times. Stay healthy!

How Does the Email Counselor Interaction Work?

After you complete the I of the credit counseling course online, you can interact with a counselor over a series of email exchanges.

The counseling is required to be personalized and substantive, focusing on your particular financial situation and options for your debts. For this reason, you can expect to have at least 3-5 email exchanges as you and the counselor discuss your current and future financial situation.

It can take up to 60 minutes for a counselor to respond to each email.

Frequently Asked Questions