On-Line Help
We will be closed for Independence Day on Friday, July 4. The online data-entry part of the Counseling course will be available 24/7, and Counselors will be available after 8 AM MST on Saturday to help complete the counseling and issue certificates.
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How Does the Online Chat Counselor Interaction Work?
After you complete Part I of the credit counseling course online, you can interact with a counselor via online chat.

The counseling is required to be personalized and substantive. For this reason, you can expect the online chat to take about 15 minutes.