On-Line Help
We will be closed on Sunday, May 10, in celebration of Mother's Day. The online data-entry portion of this pre-filing credit counseling course will remain available 24/7. Counselors will return at 8 AM MT/PT on Monday, May 11, to help you complete the counselor interaction portion of the course. We wish everyone a wonderful weekend!
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How Does the Online Chat Counselor Interaction Work?
After you complete Part I of the credit counseling course online, you can interact with a counselor via online chat.

The counseling is required to be personalized and substantive. For this reason, you can expect the online chat to take about 15 minutes.

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