On-Line Help
We will be closed on Memorial Day, Monday, May 25. The online data-entry portion of the pre-filing credit counseling course will remain available 24/7. Counselors will return at 8 AM MT/PT on Tuesday, May 26, to help you complete the counselor interaction portion of the course. We wish everyone a wonderful holiday weekend!
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I finished the course. How do I get my certificate?
Your certificate is issued immediately after you finish the credit counseling course.

If you are interacting with a counselor via chat or phone, your counselor will tell you that your certificate has been issued. If you are interacting over email, you will receive your certificate by email.

Your certificate is also available from our website by logging in, and going to MyAccount.

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